Privacy Policy

1. Who we are

Which Wedding Venue is operated by ecentury Ltd, a company registered in England and Wales. We run the website at whichweddingvenue.co.uk — a directory of wedding venues and suppliers across the UK.

If you have any questions about this policy, please contact us at hello@whichweddingvenue.co.uk.

2. What data we collect

We collect the following personal data:

Newsletter subscribers: first name, email address, estimated wedding date, approximate guest count, and region (all optional except name and email)
Venue enquiries: name, email address, phone number, and message content
Venue owners / suppliers: name, email address, business details, and payment information (processed securely by Stripe)
Venue claim requests: name, email address, phone number, role, and proof of connection to the venue
Technical data: IP address, browser type, pages visited, and time spent on pages (via server logs)

3. How we use your data

To send you venue inspiration and updates (newsletter subscribers — you can unsubscribe at any time)
To forward enquiries to the relevant venue on your behalf
To manage venue owner and supplier accounts and process payments
To verify venue claim requests
To improve the website and user experience
To comply with legal obligations

4. Legal basis for processing

We process your data under the following legal bases:

Consent — newsletter signups and marketing communications
Legitimate interests — improving our service, preventing fraud, and contacting businesses about listing opportunities
Contract — processing payments and managing venue/supplier accounts
Legal obligation — retaining records as required by law

5. Data sharing

We share data with the following third parties only where necessary:

Stripe — payment processing (they have their own privacy policy)
Resend — transactional email delivery
Neon / Hostinger — secure database and server hosting

We do not sell your personal data to third parties.

6. Data retention

Newsletter subscriber data is retained until you unsubscribe
Venue enquiry data is retained for 12 months
Venue owner and supplier account data is retained for the duration of the account plus 7 years for financial records
Venue claim data is retained for 12 months after the claim is resolved

7. Your rights

Under UK GDPR you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any of these rights, contact us at hello@whichweddingvenue.co.uk.

8. Cookies

We use essential cookies only — for session management and security. We do not use advertising or tracking cookies. No cookie consent banner is required for essential cookies only.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last updated. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

ecentury Ltd
Email: hello@whichweddingvenue.co.uk
Website: ecentury.co.uk